Position Summary:

The General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.

Essential Duties and Responsibilities:

• Operational Leadership:
  • Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.
  • Develop and implement operational policies and procedures to optimize facility utilization.

• Team Management:
  • Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.
  • Foster a collaborative and positive work environment to enhance employee performance.

• Financial Management:
  • Develop and manage budgets, controlling costs and maximizing revenue streams.
  • Identify opportunities for sponsorship, partnerships, and revenue-generating events.
  • Monitor financial performance and prepare budget reports.

• Facility Maintenance:
  • Oversee the maintenance and cleanliness of both indoor and outdoor facilities.
  • Coordinate repairs and improvements to enhance the overall appearance and functionality.
  • Collaborate with team to ensure the sports complex is well-maintained and continuously improved.

• Programming and Events:
  • Plan and execute a diverse range of sports programs, leagues, and events.
  • Collaborate with coaches and organizers to ensure successful competitions and activities.

• Regulatory Compliance:
  • Stay informed about relevant regulations and ensure compliance with safety and operational standards.
  • Obtain and maintain necessary permits and licenses.

• Marketing and Promotion:
  • Develop marketing strategies to attract athletes, teams, and spectators.
  • Utilize digital platforms and traditional media to promote facility offerings.

• Community Engagement:
  • Establish strong ties with the local community, schools, and sports organizations.
  • Implement outreach programs and initiatives to encourage community involvement.

• Continuous Improvement:
• Identify opportunities for facility enhancements and implement improvements.
• Stay abreast of industry trends to keep the facility competitive and innovative.

• Data Analysis and Reporting:
  • Collect and analyze data related to sales, customer feedback, and market trends.
  • Prepare regular reports to evaluate the effectiveness of business development strategies.
• Client / Community Relations
  • Maintain client relations and support the efforts of recreation on behalf of our client
  • Execute monthly client communication and provide facility updates as needed
  • Assist with city initiatives as they relate to the sports complex

Qualifications:

• Bachelor’s Degree in the following areas: Business, Sports Management, or a related field. MBA is a plus.
• Proven experience in sports facility management or a similar leadership role of sports facilities.
• Proven experience operating a facility with overall revenue of $1M.
• Strong organizational, communication, and leadership skills.
• Knowledge of various sports and their specific facility requirements.
• Ability to work flexible hours, including evenings and weekends.
• Excellent analytical and problem-solving abilities.
• Proficiency in using business and data analysis tools.
• A passion for sports and a customer-centric mindset.
• Perform all job tasks within the rules and guidelines of all safety programs.
• Work as a Team Player with co-workers and in conjunction with other departments.
• Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.

Classification:

Full-Time, Non-Seasonal, Salaried, Exempt

KemperSports Management is an Equal Opportunity Employer